Motorcycle Step Plate For KTM

REFUND POLICY

• You can cancel the order at any time before JFG Racing has shipped the products to you. Under normal circumstances, JFG Racing will process your order cancellation request within 1-2 working days. Once the order has entered the shipped stage, it may not be canceled. Please contact us by email:admin@jfgmotor.com
• After you submit the cancellation request, we will send you the processing result by email:admin@jfgmotor.com.
• If the cancellation is not successful, please contact us and follow the steps outlined in the Returns Policy to make a return.
• The delivery cannot be delivered due to special reasons, including but not limited to natural disasters, government actions, social anomalies, etc. We will notify you by sending an email.
• Refund time limit: Once a refund occurs, the refund amount will be returned to your account through the original payment channel. If you paid with Paypal, the refund amount will be credited within 3-7 business days. The arrival time of other banks/payment methods depends on the refund policy of each bank/payment channel.

RETURN POLICY

• At present, we do not support the exchange service. If you still want to exchange goods, please contact us.
• JFG Racing offers a no-reason return policy for all purchased products within 60 days from the date of order.
• Restrictions on no reason to return: Please ensure that the returned product is still in the original condition of purchase and meets the conditions for secondary sales. Specifically include the following requirements:

1. The product is in good condition. That is, the surface of the product has no scratches, no wear/damage, no bumps, no traces of use, etc. the product can maintain its original quality and function;
2. The outer packaging of the product is complete;
3. If the product is equipped with accessories, the accessories should be complete.

If the returned product does not meet the above return requirements, JFG Racing reserves the right to refuse to accept the return application, and the buyer shall bear the relevant shipping costs.

• If you have a problem with the installation, please contact us.
• If you think the product is defective or needs to be returned due to the seller's reasons, we can also provide you with a return service. Provided that the item to be returned meets the following return requirements:

1. The surface of the product has serious scratches, serious wear/damage, serious bumps, and traces of use; the product cannot maintain its original quality and function;
2. The outer packaging of the product is seriously damaged;
3. The seller's reason. Including but not limited to the seller sending the wrong product, not delivering the product on time, etc.
4. Please apply for a return within 60 days from the delivery date. If it exceeds 60 days, please contact us and inform the relevant reasons. We will deal with it according to the actual situation.
5. Tips: If you find that the outer packaging is damaged/opened when you receive the package, please take some photos or videos and send them to us when you make a return application.

• Other non-refundable situations:

1. Damage caused by dismantling or repairing by consumers, or other man-made damage;
2. There is damage to the product due to improper use;
3. Products not sold by JFG Racing;
4. Other laws and regulations exempt from warranty liability.

• If the product is returned due to your reasons, the return shipping fee shall be borne by you personally.
• If the product is returned due to the seller's reasons, the return shipping fee shall be borne by the seller.

RETURN PROCESS

• Before returning the item, please contact us by email:admin@jfgmotor.com to apply for a return. Failure to apply for a direct return may result in no refund.
• After the return application is approved, if it is returned for your reason, please send it back by yourself and inform us of the tracking number; If it is the seller's reason, we will send you the return label by email attachment within 3-4 working days.
• JFG Racing will check and refund the returned product within 4 working days after receiving the returned product, and inform you of the refund result by email. und amount will be returned to your account through the original payment channel, If you paid with Paypal, the refund amount will be credited within 3-7 business days. The arrival time of other banks/payment methods depends on the refund policy of each bank/payment channel.

RETURN ADDRESS

JFG Racing

+8618257890579

Anxin Zhu, 579 Jiuding Road, Baoshi No. 2 Plant, Yongkang, Zhejiang Province 321300 CN